Introduction
elbowyoungplanet ("we," "our," or "us") is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our lettering services and visit our website.
We are bound by the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). This policy sets out how we comply with these principles.
Information We Collect
We collect information that you provide directly to us, including your name, email address, phone number, and project details when you contact us or request our lettering services. We may also collect information automatically when you visit our website, such as your IP address, browser type, and usage patterns.
How We Use Your Information
We use the information we collect to provide, maintain, and improve our lettering services, communicate with you about your projects, respond to your inquiries, and send you updates about our services. We do not sell your personal information to third parties.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.
Your Rights Under Australian Privacy Law
You have the right to access your personal information held by us. You may request access to your personal information by contacting us. We will provide access within 30 days, unless an exception applies under the Privacy Act.
You have the right to request correction of your personal information if it is inaccurate, out-of-date, incomplete, irrelevant, or misleading. We will take reasonable steps to correct your information.
If you believe we have breached the Australian Privacy Principles, you may make a complaint to us. We will investigate and respond within 30 days. You may also complain to the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
You may withdraw your consent for data processing at any time by contacting us. However, withdrawal of consent may affect our ability to provide services to you.
Cookies
Our website uses cookies to enhance your browsing experience. You can control cookie preferences through your browser settings. For more information, please see our Cookies Policy.
Overseas Disclosure
We may disclose your personal information to overseas recipients, such as cloud service providers located outside Australia. We take reasonable steps to ensure overseas recipients comply with the Australian Privacy Principles or are subject to laws that provide similar protection.
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When personal information is no longer needed, we will take reasonable steps to destroy or de-identify it.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at touch@elbowyoungplanet.world or call us at +61 408 536 936.
Privacy Officer: elbowyoungplanet
Address: Suite 2/94 High St,
Berwick VIC 3806, Australia